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Ports Of Call
Free upgrade!
Book an eligible stateroom on any qualifying sailing and receive a free upgrade! In some cases, you'll be upgraded to a more desirable location aboard your ship. In other instances, you'll be upgraded to a stateroom with extra space and/or a better view. It's also possible that you might receive all of these benefits. Select your sailing date to see which upgrades are available.
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Bionic Bar1 of
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Jamie's Italian2 of
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La Patisserrie3 of
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Two70 Lounge4 of
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North Star6 of
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Seaplex8 of
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Sichuan Red9 of
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Sorrento's10 of
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Star Moment12 of
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Sunshine Bar13 of
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Teppanyaki14 of
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The Café @ Two7015 of
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Solarium16 of
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Silver Dining Room17 of
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Main Dining Room18 of
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Expedition Two70 - Augmented Reality Adventure19 of
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Leaf & Bean20 of
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Interior21 of
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Oceanview22 of
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Royal Caribbean accessible staterooms are designed for guests with mobility disabilities and other disabilities that require the use of the accessible features of the staterooms. Accessible staterooms range from 159 square feet to 298 square feet, offer a five-foot turning radius in sleeping areas, bathrooms and sitting areas for easy maneuverability.
Accessible staterooms are held for people with disabilities until all other non-accessible staterooms in that category are reserved. Upon reserving an accessible stateroom, we require our guests acknowledge the need for the accessible stateroom by completing a Guest Special Needs Form.
If a guest is booked in an accessible stateroom and they do not have a mobility disability or other disability that requires the use of the features that are provided in the accessible stateroom, they may be moved at any time to another non-accessible stateroom in order to accommodate a guest with a disability.
Please note we investigate and take action on potential misuse of accessible staterooms where there is good cause to believe that such staterooms have been booked fraudulently.
For more information call our Access Department at (866) 592-7225 (voice), fax (954) 628-9622, send an e-mail to special_needs@rccl.com, or have your local travel agent or International Representative contact us.
Accessible stateroom features:
• Stateroom door width: 32"-34" (vessel-dependent)
• Bathroom door width: 32"-34" (vessel-dependent)
• No doorsill to get into the stateroom
• Ramped bathroom thresholds
• Bathroom grab bars
• Lowered sink and stateroom vanity
• Roll-in shower bench
• Fold-down shower bench
• Hand-held showerheads
• Lowered closet rods
• Refrigerator in stateroom (upon request)
• Raised toilet seats (most are between 17 to 19 inches high; commode chairs available – please request prior to sailing)
• Accessible balconies (selected staterooms)
• Lowered safes for easy access (not including Majesty of the Seas, where safes are located at Guest Relations)
Please note: Accessible suites have roll-in showers, not bathtubs except on Quantum of the Seas.
Miscellaneous:
Airport Transportation
If requested in advance, Royal Caribbean can arrange for accessible transportation to transfer guests between the airport and the pier. This service is offered at no extra charge to our air/sea guests or those who have purchased cruise-only transfers. Accessible transportation may be limited or not available outside the U.S. See a travel agent or contact us for details.
Extra Assistance at the Pier
Royal Caribbean International® offers boarding and departure assistance with wheelchairs to guests with mobility disabilities. Request assistance once you arrive at the pier or contact us prior to your cruise so that we may prioritize your assistance to go onboard. During peak times there may be a wait for assistance.
While many ports provide easy access for wheelchairs and scooters, however due to various conditions: steepness of the gangway, tendering, weather, tidal and sea conditions, and shore-side facilities, guests using assistive devices may be precluded from getting on or off the ship.
We will make reasonable efforts to assist our guests, but for safety reasons, our staff is not permitted to lift guests or equipment. Assistance with manual wheelchairs, walkers, canes, etc. will be provided.
Assistance Onboard
We will provide reasonable mobility assistance to guests in accessing areas of the ship that are not accessible.
Traveling from Ship to Shore
At some ports, the ship will anchor off shore, and guests are taken to shore by small boats called tenders. Even if the ship is scheduled to dock at a pier, it can change to tendering.
Guests with assistive devices who are unable to take a few steps will be unable to board tenders unless roll-on capability is available.
In order to safely board most tenders, guests must be able to take steps and use a collapsible manual wheelchair. In addition, motorized wheelchairs and mobility scooters can not be taken on tenders, unless roll-on capability is available. Inquire about tender roll-on capability at Guest Relations Desk while on board. Please note roll-on capability is not guaranteed.
Weather, sea conditions and other factors may preclude tendering. Safety of our guests and crew is our primary consideration, and the Captain and his staff will make the final decision regarding transferring guests and their assistive devices based on safety reasons.
If guests are unable to tender or disembark because of due to these circumstances, there will be no refund or credit for missed ports. While we recognize your disappointment, the safety of our guests and crew takes precedence.
Ports that Require Tendering:
Airlie Beach, Australia
Ajaccio, Corsica
Bali (Padang Bay), Indonesia
Bar Harbor, Maine
Bay of Islands, New Zealand
Belize City, Belize
Bora Bora, French Polynesia
Buzios, Brazil
Cabo Frio, Brazil
Cabo San Lucas, Mexico
Cannes (Monte Carlo), France
Champagne Bay, Vanuatu
CocoCay, Bahamas
Corfu, Greece
Cozumel, Mexico
Denarau, Fiji
Edinburgh, Scotland
Esperance, Australia
Exmouth, Australia
La Spezia (Florence/Pisa), Italy
Geiranger, Norway
George Town, Grand Cayman
Hanoi (Halong Bay), Vietnam
Icy Strait Point, Alaska
Ilha Grande, Brazil
Ilhabela, Brazil
Ilheus, Brazil
Isle of Pines, New Caledonia
Jeju, Republic of Korea (South Korea)
Kailua Kona, Hawaii
Kotor, Montenegro
Lahaina (Maui), Hawaii
Lifou, Loyalty Island
Lombok, Indonesia
Malacca, Malaysia
Moorea, French Polynesia
Mykonos, Greece
Mystery Island, Vanuatu
Naples (Salerno) Italy
Nha Trang, Vietnam
Villefranche (Nice), France
Ouvea (Wadrilla), Loyalty Island
Phuket, Thailand
Playa del Carmen, Mexico
Port Douglas, Australia
Portobelo, Brazil
Punta Del Este, Uruguay
Rockland, Maine
Samana, Dominican Republic
Santorini, Greece
Split, Croatia
St. Peter Port, Channel Islands
Ushuaia, Argentina
Visby, Sweden
Public Areas:
On board you'll find wide, spacious corridors, to allow 180 degree turns for wheel chairs, lowered guest-relations counters, lowered blackjack tables, lowered or ramped thresholds, and pool and whirlpool lifts. Most decks are accessible through automatic doors and all public rooms feature entrances with gradual inclines.
Services provided include: Early boarding; Cruise transfers utilizing wheelchair accessible vehicles; Boarding and departure assistance; Scooter access
Disclaimer:
Royal Caribbean ships have spacious corridors to accommodate 180 degree turns for wheelchairs. Most decks are accessible through automatic doors, and all public rooms feature entrances with gradual inclines.
Complimentary wheelchair assistance is provided for embarkation and disembarkation only. If you would like to have a wheelchair or scooter during the cruise, you are welcome to bring your own or rent one from of the companies below who will deliver it your stateroom on the ship:
CareVacations
Phone: 877-478-7827
Fax: 800-648-1116
E-mail: res@carevacations.com
Special Needs at Sea
Phone: 800-513-4515
Fax: 800-513-4516
E-mail: info@specialneedsgroup.com
You may bring and use wheelchairs, mobility scooters and other assistive devices onboard our ships. Due to safety reasons, Segways may not be used onboard.
Assistive devices including mobility scooters must be stored and recharged in your stateroom so fire doors, corridors and elevator lobbies are kept clear for emergency evacuation. When parked throughout the ship, they must be parked out of the way to allow safe and easy access by other guests and crewmembers.
Assistive devices should fit through a standard stateroom entry doorway which is at least 23 inches wide. We offer accessible staterooms which have wider doors which are at least 32 inches wide and may accommodate larger devices. If you have an assistive device larger than 32 inches wide, please contact our Access Department for assistance.
Note: Crewmembers are not permitted to lift assistive devices.
Services provided:
Early boarding
Cruise transfers utilizing a specialized bus or van with a lift or ramp
Boarding and departure assistance
Scooter access
Lifts for one pool and one whirlpool on each ship in the fleet
Accessible Blackjack tables in the casino
Accessible Guest Relations Desk
To customize your accommodations to meet your specific needs, please complete the Guest Special Needs Form.
For more information, call our Access Department at (866) 592-7225 (voice), fax (954) 628-9622, send an e-mail to special_needs@rccl.com, or have your local travel agent or International Representative contact us.
